Every line below is a measure in place today. What is still in progress is said as plainly, further down.
We are working towards SOC 2 and ISO 27001 certification. Neither is awarded yet.
An independent penetration test is being arranged. There is no report yet.
A published uptime commitment is being prepared. Until then, one can be agreed in a Statement of Work.
Your data is processed outside India, in the European Union and, for a server you choose there, Singapore.
Request logs are kept for thirty days. Your code and your conversations are kept for the life of the business.
Deleting your account signs you out now and erases everything after the grace period on the delete your account page. Payment records are kept as the law requires.
Found something? Write to abuse@apptains.com. Acknowledged within one business day, and at once where harm is active.
Describe it. See a first version today. Hand it to an Apptain whenever you like.