Legal

Privacy Policy

Last updated: 14 October 2026

Introduction

Apptains ("we", "us", or "our") is a product of RupeeStack Platform Private Limited, a company incorporated in India. This Privacy Policy describes how we collect, use, store, and share your personal information when you use Apptains: the website at apptains.com, the Apptains app on the web at early.apptains.com, the Apptains apps for Android and iOS, and any related services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

Information
we collect

Information you provide

When you create an account, describe a project, place an order, or contact us, we collect your name and email address; your business's name and, if you give them, its phone number and the billing details we put on invoices (address, and a GSTIN or VAT number); what you write to our AI and to your Apptain, with the files and code you send; and the keys your app needs, which we store encrypted. When you register a domain through us, we collect the registrant's name, address, phone number and email, which the domain registry requires.

We never see or store your card or bank details. You enter them on the payment provider's own page.

Information collected automatically

When you use Apptains, our servers record technical details of each request, such as the address asked for, the browser or app making it, and when, and use the network address it came from to protect the service from abuse. These logs are kept for about a month. We also keep a list of the devices you are signed in on, by browser or device name, so you can see and end those sessions. If you allow notifications in a phone app, we store that device's notification token so we can send them.

Third-party information

If you connect a GitHub account, we receive your GitHub username and account number, and the list of repositories you give our GitHub app access to. Our payment providers (Razorpay and PhonePe) tell us whether a payment succeeded, its reference, and, for a payment in US dollars, whether the card was issued outside India.

How we use
your information

  • •To provide, operate, and improve our services
  • •To process orders, payments, and deliver your projects
  • •To communicate with you about your orders, account, and support requests
  • •To send promotional communications (with your consent; you can opt out at any time)
  • •To detect, prevent, and address fraud, abuse, or security issues
  • •To comply with legal obligations and enforce our Terms of Service

Sharing your
information

We do not sell your personal information. We may share your information with:

  • •Service providers who run parts of the service for us, each given only what its part needs (listed below)
  • •People you share a business with, who see its builds and conversations
  • •Apptains (developers) assigned to your project, limited to the information necessary to complete your order
  • •Legal authorities when required by law, regulation, or legal process

Our service providers

  • •Hetzner: our servers, database and stored files, in Finland and Germany, and the servers you buy through us.
  • •Anthropic: the Claude AI models that read and answer what you write, with the files and code you send, and build your app.
  • •Brevo: sends our emails.
  • •Razorpay and PhonePe: take payments.
  • •Namecheap: registers the domains you buy through us, with the registrant details you give.
  • •UpCloud: runs a server you buy through us when Hetzner cannot, in Finland, Germany, the Netherlands or Singapore.
  • •Expo: delivers notifications to the Apptains phone apps.
  • •GitHub: receives your code when you link a repository to your business.
  • •OpenSRS: hosts a mailbox you create on your domain.

Data security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies

We do not use cookies or tracking scripts for advertising or analytics. The Apptains apps keep you signed in by storing a sign-in token on your device (in your browser's storage on the web), and remember settings such as light or dark mode. Clearing them signs you out.

Your rights

Depending on your jurisdiction, you may have the right to:

  • •Access, correct, or delete your personal information
  • •Withdraw consent for data processing
  • •Request a copy of your data in a portable format
  • •Object to or restrict certain data processing activities

To exercise any of these rights, please contact us at hello@apptains.com.

Data retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your data, we will securely delete or anonymize it.

When you delete your account, we erase your data 30 days later. We keep the records of your payments for 8 years, as Indian tax and accounting law requires. See Delete your account for what is erased and when.

Changes to
this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact us

If you have any questions about this Privacy Policy, please contact:

RupeeStack Platform Private Limited

  • GSTIN 29AANCR8504L1ZO
  • Address No. 208/1, 1st Floor, 2nd Block, 80 Feet Road, HBR Layout, Kalyananagar, Bengaluru 560043, India
  • Phone +91 99000 77749
  • Email hello@apptains.com

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